Our website address is: https://dolphinariumdubai.com.
We gather your personal information mainly when you reach out to us to inquire about our products and services or make a booking. This typically includes your name, contact information, email address, physical address, credit card or payment information, travel requirements, and referral source. By submitting your information to us, you give Dubai Dolphinarium consent to use it for processing orders in an efficient and timely manner.
Any personal information collected from customers through our website will be used by Dubai Dolphinarium to process bookings, verify credit card information, and provide relevant information related to the customer’s travel or any additional services they may wish to receive. This information may also be used for audits, research, and activities aimed at enhancing the functionality of our website.
We may disclose your personal information if we believe it is necessary to protect our company’s rights or comply with a court order or legal proceeding. This may include situations such as defending against legal claims, investigating and preventing fraud, and complying with any applicable laws or regulations. In these cases, we will only disclose the minimum amount of information necessary to meet the specific legal or regulatory requirement. Additionally, we will always strive to notify you of any such disclosure, unless doing so would compromise an ongoing investigation or legal proceeding.
Dubai Dolphinarium regularly gathers data from our website through weblogs and third-party service providers. This data is primarily used to evaluate and improve the performance of our website’s content and features. This includes analyzing website traffic, understanding user behavior, and preferences and identifying any technical issues. We use this data to improve the overall user experience and make our website more user-friendly. The information collected may include but is not limited to IP address, browser type, and device type. We do not use this data to personally identify our users.
At Dubai Dolphinarium, we provide our website visitors with the option to “opt-out” of having their personal information used for certain purposes. For example, if you do not wish to receive marketing materials such as newsletters or promotional emails, you can request that we not send advertising information from Dubai Dolphinarium or any of our affiliate websites. Visitors can choose to unsubscribe from these communications by following the unsubscribe link provided in the email. Additionally, we may also offer the option to control the types of information you receive from us, such as travel updates, offers, or other promotional content. We will always respect your choice and will not use your information for any purpose you have not consented to.
Dubai Dolphinarium occasionally conducts contests, drawings, and surveys on our website. Some of these events may be organized in collaboration with third-party sponsors. Visitors to our website will be informed at the time of the contest about the involvement of a particular third-party sponsor and the extent to which they may use your personal information. Participation in these contests is voluntary and it is entirely up to you whether or not to participate and share your personal information. We will always clearly communicate the specific information that is being collected, how it will be used, and the privacy practices of any third-party sponsors involved in the contest.
At Dubai Dolphinarium, we take great care to ensure the accuracy of our customer’s personal data and to prevent unauthorized access. To this end, we ensure that all transactions are carried out through our secure server. Additionally, we use a variety of technical safeguards such as encryption, socket layers, and firewalls to protect sensitive information like credit card details. Encryption is the process of converting plaintext data into code, which makes it unreadable to anyone who intercepts it. We use Secure Socket Layer (SSL) which is the industry standard for secure online transactions. Firewalls are security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules and policies.